Ornamenter ships from Sydney to all Australian States and Worldwide using Australian Parcel Post and International Standard Post. Inside Australia, delivery is estimated in 2 to 6 business days, for other countries 10 or more business days.
The processing time for pieces ready to ship is 1 to 3 business days. Pieces made to order, will take from 5 to 10 business days to be ready to dispatch.
If you require urgent delivery, please contact us prior to your purchase.
We accept payments via credit and debit card and Pay Pal. Transaction times may vary according to payment method. Please note that orders will only be processed once payment is cleared.
* Estimated delivery time between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside our control.
**International buyers are responsible for any customs and import taxes that may apply. Please note that Ornamenter is not responsible for delays due to customs.
RETURNS AND EXCHANGES
We gladly accept returns and exchanges of all our jewellery, except made to order sizes (unless they are faulty or damaged in transit). If you are unhappy with your order, for any reason, please contact us within 7 days of delivery and ship the items back within 30 days for a full refund. Please note that postage costs can not be refunded.
Cancellations are not accepted but please contact if you have any problems with your order.
Our jewellery is plated to a high standard and treated against tarnish, corrosion and oxidization. To maintain a long-lasting polish, please follow instructed care and keep it away from moist and fragrances.
Always remove your jewellery when showering, swimming or applying hand sanitisers, perfume or sunscreen.
To clean, simply use a microfiber clean, dry cloth to gently rub the surface of the metal and gems. Thoroughly dry your jewellery if it comes into contact with water and always clean it after wearing, to avoid chemicals and body oils building up.
Never allow solvents, acids and abrasives to come into contact with your piece and store it separated from other pieces to avoid scratches and tarnish.
With the years and use, it is natural that your jewellery will need a new polish and plating that can be done at an additional cost. For more information, please contact us.
Adjusting and wearing your cuff bracelet
To put on your cuff bracelet correctly, slide it on at the narrowest part of your wrist (thougth the lateral, on the thumb-side) just above the wrist watch position, then roll it across on to the arm and move down to where it's sitting comfortably. To remove, just use the same action but in reverse.
If you need to adjust your bracelet, very gently stretch the two ends apart, caring for not damaging its shape. To make it tighter, put your whole hand over the bracelet (so that you don't weaken one spot), and squeeze just enough so that it won't slide off. Be sure you can still slip it back off the side of your wrist, reversing the process.
Cuffs and Bangles
Our standard bangle size is 63mm diameter and fits best small to medium wrists.
Our Large bangle size measure 70mm diameter and is made to order, by request.
Cuffs often come in small sizes as they have open ends and slip on the lateral of the wrist, without going over the hand. Our cuffs are designed to have a snug fit and their standard size is 60mm diameter, which fits best small to medium wrists.
Our Large cuff size measures 70mm diameter and is made to order, by request.
If you wish to have your cuff or bangle made in our large standard size or any other specific size, just add a note on your purchase at the check out.
Our standard ring sizes are K (5½), O (7½) or R (8¾ ). All other sizes are made to order.
To determine the size of your ring, use one of the following methods;
A- Measure an existing ring
Use a non stretching piece of string or paper and wrap it around the base of your finger, then mark the point on the string where the ends meets. Using a millimeter ruler, measure the string and choose the closest size on the chart. If the measurement falls between two sizes, order the larger size.
*For best results;
Allow enough room to accommodate your knuckle.
Bear in mind, different fingers on the same and the opposite hand may have different sizes. Therefore, measure the specific finger on which you are planning to wear the ring.
Measure your finger at the end of the day when your finger is likely to be larger.
Select a ring that properly fits the intended finger, place the ring over a mm ruler to determine its internal diameter and choose the closest size on the chart. If the ring falls between two sizes, order the larger size.
B- Measure your finger
Ring Sizes Conversion Chart